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For landlords and property managers

Tenancy management with Ejari, from move-in to renewal

Every tenancy has a file with its Ejari status, documents and term. Move-in and move-out are recorded room by room, and the renewal radar starts every renewal in time.

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Office CRM: tenancy file of a two-bedroom apartment with tenant, landlord, Ejari number, term and the renewal step due in five days, sample data.
  1. Next step with its deadline
  2. Ejari number and term
  3. Rent and payments
Sample data

How it works

The tenancy from start to renewal

  1. File and Ejari

    Missing registration documents are requested by secure link. When everything is there, the registration goes to your broker as a task.

  2. Move-in protocol

    Photos per room, meter readings and defects at move-in and move-out, confirmed by both sides with a one-time code, then sealed.

  3. Renewal radar

    At the deadline in the rules for your emirate, an entry and a task for the broker; the leasing AI asks both parties about renewal.

  4. Renewal as follow-up deal

    Parties, unit and commission terms carry over; checked documents are copied, and the renewed registration is required before closing.

  5. Rent increase by the index Coming soon

    The allowed increase and the market range per unit from the rent index, with source and date, before the renewal offer.

What stays with you

  • Your broker files the Ejari registration; the software prepares it.
  • Service charges and their payment status per unit, for landlords and property managers.
  • The tenant journey from enquiry to renewal, seen from the landlord's and the property manager's side.

Questions and answers

Does the software register the tenancy in Ejari?

No. It collects the required documents, sends a secure link for missing ones and marks the file ready; your broker files the registration.

When does a renewal start?

At the deadline in the rules for your emirate; for Dubai, 120 days before the tenancy ends. The broker gets an entry in the renewal radar and a task.

What does the handover protocol contain?

Photos per room, meter readings and defects, confirmed by both sides. At move-out, a room-by-room comparison shows what changed.

What happens to the commission on renewal?

The renewal becomes a follow-up deal with the agreed commission terms, and the receivable follows from them.

Zolia AI does the work. You approve what goes out.

Join the waitlist and we will let you know when Zolia opens.

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