Neutrality Pledge
Zolia is software. Biturai L.L.C-FZ, the company behind Zolia, makes the following commitments to every person and every brokerage that uses Zolia:
We do not broker.
We hold no real estate brokerage licence, we do not list, sell or let property, and we do not represent buyers, sellers, landlords or tenants.
No commission.
We do not take a commission, or a share of a commission, on the sale or rental of property. If we charge for a service connected with a transaction, it is a fixed fee and never a share of the price or the rent.
Your clients stay yours.
We do not pass your clients, leads or enquiries to other brokers, brokerages, developers or anyone else, unless you choose to send them (for example to your brokerage, your own CRM or a partner you select), and we never use them to compete with you. Our AI processes them only to provide Zolia to you, and we never sell them.
No paid rankings.
No broker, brokerage, developer, bank or property appears higher in Zolia because someone paid us. If Zolia ever shows paid content, it is clearly marked as advertising and does not change any ranking or search result.
Equal treatment.
What Zolia shows you about the market, properties and other brokers does not depend on which brokerage you work for or which software your brokerage uses.
Partners in the open.
If a partner pays us for a service that you choose to use in Zolia (for example a mortgage calculator), we tell you before you use it. A payment never changes what Zolia shows you about brokers, brokerages or properties.
Changes.
We can change this pledge only by announcing the change at least 3 months before it takes effect: in the app, by e-mail to account holders who gave us an e-mail address, and on zolia.ai. A change never applies to the past.